本頁提供 J Plan 的常見問題說明、問題回報方式，以及功能建議相關資訊。 This page provides answers to common questions about J Plan, together with guidance on reporting problems and submitting feature suggestions.
回報問題時，請提供以下資訊，以協助我們盡快釐清並處理：
When reporting a problem, please provide the following information so that we can identify and resolve it as quickly as possible:
使用 J Plan 需要註冊帳號嗎？
不需要。J Plan 未設置帳號系統，開啟 App 後即可直接使用。
Do I need an account to use J Plan?
No. J Plan has no account system; you may begin using it as soon as you open the App.
我的資料儲存於何處？
全部儲存於您自己的裝置上。J Plan 不會將資料上傳至任何伺服器，開發者亦無法讀取您的內容。詳情請參閱隱私權政策。
Where is my data stored?
Entirely on your own device. J Plan does not upload data to any server, and the developer cannot read your content. Please refer to the Privacy Policy for details.
更換新裝置後，資料會一併轉移嗎？
若您在原裝置上已啟用 iCloud 備份，將該備份還原至新裝置時，J Plan 的資料會一併還原。若未建立備份，資料將無法復原；由於資料僅存放於您的裝置上，我們並未保有任何副本。
Will my data transfer to a new device?
If iCloud Backup was enabled on your previous device, restoring that backup to the new device also restores J Plan’s data. If no backup exists, the data cannot be recovered; because it resides solely on your device, we do not retain any copy of it.
如何刪除我在 App 內的所有資料？
將 J Plan 自裝置上移除即可，本機儲存的所有內容會一併刪除。
How do I delete all of my data in the App?
Remove J Plan from your device; all locally stored content is deleted along with it.
App 沒有反應或異常關閉時該如何處理？
請先完全關閉 App 後重新開啟，並確認 iOS 與 J Plan 均已更新至最新版本。若問題仍未解決，請依第 1 節所列項目進行回報。
The App is unresponsive or closes unexpectedly — what should I do?
Please fully quit and reopen the App, and confirm that both iOS and J Plan have been updated to the latest version. If the problem persists, please report it using the information listed in section 1.
我們重視每一位使用者的想法與回饋，並歡迎您隨時提出。若 J Plan 尚未提供您所需的功能，或現有操作流程仍有改善空間，歡迎說明您期望達成的目標與實際使用情境。所有建議皆會納入後續版本的規劃評估。
We value the ideas and feedback of every user, and we welcome your input at any time. If J Plan does not yet provide a capability you require, or if an existing workflow could be improved, we invite you to describe the outcome you wish to achieve and the context in which you are working. All suggestions are reviewed and considered in the planning of future releases.